Connect Apple Health
Baseline depends on real health data. The first step in any setup issue is confirming Apple Health permissions and consistent overnight Apple Watch wear.
Support
Help built around clarity.
Support is designed to stay concise, specific, and aligned with the product's trust-first approach.
Interpret confidence
Confidence indicates how strongly each recovery insight is supported by available measurements.
Understand missing insights
If enough real data is not available, Baseline should say so clearly instead of filling space with guesses.
Need help from Baseline?
Reach support directly for product questions, Apple Health troubleshooting, or early access issues.
Why would recovery be unavailable?
Recovery may be unavailable when more Apple Health history, more consistent overnight watch wear, or specific overnight metrics are still needed.
Does Baseline use fake fallback numbers?
No. Baseline is built to avoid fabricated physiology and to stay transparent when a metric is not ready.
How are support requests handled?
Support and product inquiries can be directed through the contact page while early access is still rolling out.
What does Baseline prioritize?
Clear guidance, transparent recovery interpretation, and honest handling of incomplete data.
Support request form
A direct support form is planned for the next phase. For now, the support route is email-first so every request has a clear human response path.
Need a different route?
Open the contact page for partnerships, press, or broader company questions.
Support form
Request help from Baseline.
Support requests are saved directly to the Baseline website database so product issues, Apple Health questions, and waitlist problems have a real record.